We stand behind the quality and effectiveness of our products 100%. We’re so confident that you’ll love your purchase that we offer a full 60-day money-back guarantee—even if the product has been opened or used.
How It Works:
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Eligibility: If you’re not completely satisfied with your purchase, simply let us know within 60 days of your purchase date, and we’ll refund you the full purchase price. No questions asked.
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Return Process: To initiate a return, contact sales@caelumelements.com to start the process. We will provide you with a return authorization number and instructions on how to return your item. You can return the product even if it has been opened or used.
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Refund Process: Once we receive your returned item, we’ll process your refund to your original payment method within 5-10 business days. Your satisfaction is our top priority, and we make the refund process as hassle-free as possible.
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Return Shipping: We cover the return shipping costs, so there’s absolutely no risk to you. We want you to try our products with complete peace of mind.
Our Promise:
We believe in the quality and benefits of our products so much that we’re willing to let you try them out with zero risk. If for any reason they don’t work for you, we’ll make it right with a full refund. Your satisfaction is guaranteed—period.